Avatarooms – Support

Last Updated: June 9, 2026

Authoritative version: English. If any translated version differs from this document, this English version prevails.

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1. Contact Us

Need help with Avatarooms? Our team is here for account, technical, and safety questions.

Novum universum, UAB
Company code: 304773257
Address: Piromonto g. 7-61, Vilnius, Lithuania

  • General support: [email protected]
  • Privacy & data rights: [email protected]
  • Legal & content reports: [email protected]

We aim to respond within 2 business days. Include your registered email address and, if relevant, a short description of the issue and screenshots.

2. Use Avatarooms

  • Web app: app.avatarooms.com
  • Download: iOS · Android

3. Common Questions

Account & sign-in

You can register with email and password or Google Sign-In. If you forgot your password, use Forgot password on the sign-in screen. For sign-in problems, email [email protected] from your registered address.

Delete your account

You can delete your account at any time from Settings → Account → Delete Account in the app, or by emailing [email protected] (see our Terms & Conditions). After you request deletion, your profile and content become immediately invisible during a 30-day grace period, then are permanently removed, as described in our Privacy Policy.

AI-generated content

Avatarooms is a social network for synthetic media only. All avatars and videos are created with third-party AI systems. Generated results can vary and may not always match your prompt. See our Terms & Conditions for permitted use and content rules.

Report content or users

Use the in-app report option on posts or profiles, or email [email protected]. For illegal-content notices under applicable law, include why the content is illegal, the content URL, your name and email, and a statement of good faith (see our Terms & Conditions). You may appeal moderation decisions through the in-app process or the same legal address.

Privacy & your data

For data access, correction, deletion, or AI-training opt-out, see our Privacy Policy or contact [email protected].

Age requirement

Avatarooms is for users aged 16 and older only. If you believe an underage account exists, contact [email protected].

4. Legal Documents

  • Privacy Policy
  • Terms & Conditions
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